Control tower · SLA programs · 24/7

Sourcing, compliance, ops, finance — one accountable stack.

One pod: category, logistics, compliance, FinOps. One escalation line per product line and corridor.

Multi-corridor KPI visibility Automation where it helps ESG in scope

Browse service modules

Engagement blueprint

Pod: category, logistics, compliance, finance.

Dashboards + quarterly impact retros.

SLAs, playbooks, recovery budgets.

Incident desk < 2h to respond.

Pulse

How we work with your KPIs

Accountability

SLAs you agree to in writing — not a dashboard full of vanity charts.

Pods

Cross-functional teams by category — textiles, PPE, construction, packaging, food, med.

Quality

QC layers, labs, and supplier coaching — structured, not improvised.

Control desk

One escalation path for bookings, docs, compliance, finance, government relations.

Capabilities

Service modules

Supplier intelligence

Scans, RFQs, vetting, onboarding across trade lanes.

Source lists + factory dossiers
ESG & compliance scoring
Financial stress tests

Production & QC

Inline QC, labs, labeling playbooks, consolidation.

Inline & pre-shipment audits
Golden samples + labs
Deviation & CAP tracking

Logistics orchestration

Booking, routing, consolidation, landed cost — mirrored carriers.

Mode/routing optimizer
Carrier & broker desk
Exception + recovery team

Compliance & ESG

Origin, HS, ESG, audits — docs in one place.

Regulatory radar + alerts
ESG scorecards & training
Certification upkeep

FinOps & hedging

Supplier finance, FX, insurance, drawback.

Working capital rails
FX & commodity hedges
Claims + insurance desk

Digital control tower

Dashboards, doc automation, APIs, runbooks.

Live KPI cockpit + alerts
Doc + milestone automation
Scenario simulators

Process

Operating workflow

Blueprint

KPIs, specs, budget, gates → supplier + logistics matrix.

Launch

Source, negotiate, tooling, freight, recovery + QC budget.

Operate

Execute, dashboards, inspections, ESG, docs.

Optimize

Regular reviews: playbooks, lanes, buffers, new lines.

Playbooks

Incident desk

RACI, fast response path, templates for buyers / QA / regulators.
Recovery budgets

Pre-approved funds for expedite / remake / legal.
Compliance radar

Auto alerts: bans, labels, duties, ESG — per line.
Digital twin

Scenarios: demand, port closure, churn — swaps + cost.

Expertise

Control matrix

Textiles & PPE

Turkey, Vietnam, CEE · knit / woven / technical · FDA / CE.

Construction inputs

Stone, tiles, panels, HVAC · on-site QC · EMEA / LATAM balance.

Packaging & FMCG

Food-safe packaging, corrugate, PL — labs + artwork automation.

Healthcare & lab

Diagnostics, disposables, equipment — MDR / ISO13485, cold chain.

Government & public

Tenders, frameworks, offsets — local compliance + finance.

Retail rollout

Multi-country retail + eCom — catalogue localisation, compliance, refill.

Case Studies

Typical engagements

No cherry-picked “wins” with fake percentages — three shapes of work we run often.

Volume & continuity

Retail or wholesale programs that need the same lines on a rhythm: alternate sources, safety stock logic, and QC that doesn’t drift between batches.

Project & site

Construction or fit-out where materials arrive in sequence — not “whenever the container lands”. Staged releases, on-site checks, bonded consolidation where it helps.

Regulated & documented

Healthcare, food-contact, or pharma-adjacent packaging: traceability, audit trail, and paperwork that matches the destination — not a generic certificate PDF.

Plug Centuno into your operation

BOM, KPIs, or a bottleneck — we respond with a phased plan and cost-to-serve view you can challenge.

Brief the team